SUSTAINABILITY POLICY
OUR SUSTAINABILITY POLICY
- We care about the feedback of our guests and all our stakeholders and approach them in a solution-oriented manner.
- We organise training and events to raise the awareness of our employees.
- We adhere to laws and regulations in all our activities.
- We contribute to the protection and promotion of the natural and cultural heritage in our region, the promotion and access to local products and services.
- We try to raise awareness about the conscious use of our natural resources by our guests and employees.
- We facilitate the access of individuals with special needs (disabled people, children) to our products and services.
- We create an environment where no discrimination is made against our employees and equal opportunities are provided.
- We provide a working environment where vulnerable groups will not be harmed in any way and where their problems can be easily communicated and solved.
- We plan our work on the effective use of natural resources, prevention of environmental pollution, protection of nature, reducing the amount of our waste, ensuring recycling and / or render it harmless.
- In order to contribute to the local economy and reduce the carbon footprint, it is our priority to carry out purchasing activities from local suppliers.
- We use our energy and water resources efficiently, aim for continuous improvement in energy and water management by improving our existing infrastructure, and strive for conversion to renewable energy sources.
- We monitor and measure our sustainability targets, initiate corrective actions when necessary and continuously improve them.
- We support the social and economic development of local stakeholders and produce projects that will contribute to local employment.
Mission;
Mary Palace means; We adopt the service understanding that our employees see themselves as a member of this family while contributing to our brand value, and that our guests feel themselves in the comfort of their homes while having unique and unforgettable experiences where we do not give up luxury and elegance even in details.
Vision
Beyond being a facility that makes a difference in its region, we aim to be an indispensable brand in world tourism by keeping guest and employee satisfaction at the highest level with a quality and safe service within the framework of sustainable approaches.
Our Values
Human
To ensure that all our stakeholders feel valued and happy by creating a quality, safe and peaceful environment
Nature
To carry out the necessary studies for the sustainability of the endless respect we give to the environment and to be a pioneer in these studies
Perfectionism
To be the best by believing in the importance of teamwork with continuously developed and improved services
Hospitality
To be indispensable for our guests by providing experiences beyond expectations
Visionary
To put forward services that will pioneer all kinds of developments that will create value
QUALITY, ENVIRONMENT AND FOOD SAFETY POLICY
- TO WORK GUEST-ORIENTED AND TO ENSURE CONTINUITY IN GUEST SATISFACTION
- KEEPING THE TEAM SPIRIT AMONG OUR EMPLOYEES AND COMMUNICATION WITH OUR STAKEHOLDERS AT THE HIGHEST LEVEL
- TO ENSURE CONTINUOUS IMPROVEMENT AND DEVELOPMENT IN OUR MANAGEMENT SYSTEMS BY CONTINUOUSLY TRAINING OUR STAFF
- INCREASING OUR POSITIVE IMPACT ON THE ENVIRONMENT AND REDUCING NEGATIVE IMPACTS
- TO CARRY OUT OUR ACTIVITIES IN A WAY TO MEET THE NEEDS IN LINE WITH OUR GOALS AND OBJECTIVES FOR ENVIRONMENTAL AWARENESS AND FOOD SAFETY
- CONTINUOUS IMPROVEMENT OF SERVICE STANDARDS
- BEING OPEN TO INNOVATIONS
- TO ENSURE CONTINUOUS FOOD SAFETY FROM THE PURCHASE OF FOOD TO THE PRESENTATION OF FOOD TO GUESTS AND STAFF
- TO ENSURE COMPLIANCE WITH FOOD SAFETY, QUALITY AND ENVIRONMENTAL REQUIREMENTS IN LAWS AND REGULATIONS
